Thank you for taking the time to reach out to BillCheck.ae. We are always happy to hear from readers, especially when it helps us keep our guides accurate and useful.
You can contact us for the following reasons:
- Feedback about a guide
- Reporting outdated or incorrect information
- Suggesting a new bill provider or service to cover
- General questions about how the site works
- Advertising or partnership enquiries
Email Us
For all enquiries, please email us at: intopens@gmail.com
Please give us a short subject line so we can sort messages quickly. We try to respond within 2 to 3 working days. Please note that weekends and UAE public holidays may delay our reply.
Please Do Not Contact Us For
BillCheck.ae is not an official utility company, government department or service provider. We cannot help with the following types of requests, so please contact the correct provider directly:
- Personal bill amounts or account balances
- Resetting passwords for DEWA, SEWA, ADDC, Etisalat, du, Salik or any other provider account
- Payment failures or refunds on official portals
- Complaints about service connections, meter readings, fines or fees
- Anything that requires access to your Emirates ID, OTP or login details
For these issues, always contact the official provider through their app, website or customer care number.
Response Times
We are a small independent website. We read every email, but we may take a few days to respond, especially during weekends or holidays. Thank you for your patience.